Outstanding Communication, prompt response times and real on scene problem solving. We were able to assess our situation, advise our customer and return the highway to a safe condition quickly after our semi-trailer caught fire. Your team sprung into action, and tackled the task, THANK YOU!
Good Fellas Towing did a remarkable job towing my 2022 Chevy Silverado 3500 Crew Cab High Country. I ran over a cement water block and was centimeters from scratching the passenger side door. My right front tire was completely destroyed, and the side running board held up my truck. Anthony was diligent and called in reinforcement to ensure he had the best support, as the vehicle was in a precarious position. Clay (a heavy operation expert) and Kurt (the company's owner) were on site within minutes of the call for backup. Together the team was able to pull my truck out without additional damage.
Amazing is all we can say. From the first contact with their dispatcher, Kayla. To our driver, Clint, everyone was kind and helpful. Our teardrop blew the welds closest to the tounge box as we traveled up I-5. We were traveling from So Cal and know nothing about the Grants Pass area. Kayla asked for our specific towing needs, location and went above and beyond to find us a local welder where we could drop the trailer. Clint was patient and careful as he moved our trailer on and off the flatbed. We won't discuss price because we didn't shop around. This was a AAA roadside assistance call and we needed to get the trailer off the highway before dark. Keep hiring great, kind and helpful people. Thanks for saving our road trip and making a bad day a little less terrible.
Amazing company! They were so fast to arrive and such a courteous and helpful company. The driver and (who I assume is an owner or management) were so friendly and went out of their way to make sure I was comfortable and safe. They went the extra mile, literally (a four hour trip. One way), to make sure my car and I got home safe. Also had more reasonable rates than any other two company I know. Thank you, guys ("fellas")... You are the best... pics of my car after they had it on the flatbed. (The only ones I had. Sorry). I will recommend to everyone.
Professional, Safe, beyond friendly & helpful. Absolutely amazing experience and service considering the circumstances! Thank you guys!! Keep it up!
I've used GoodFellas Towing several times. They have always been great. Very professional and friendly. They have moved several of my classic cars, my tractor and my cargo container.
My Toyota care had them come to my rescue when my new RAV4 had a mechanical issue. Brandy was super responsive, quick, and all around wonderful. Thanks Brandy for making my crummy day a little better! ☀️
Our driver Kurt was very friendly and picked our car up from Grants Pass within a matter of minutes. We were very lucky to get a tow to Medford to repair our car because all mechanics in Grants Pass were booked out. Best towing company in the area !
My car quit at the pass while on vacation. It was getting late and needed a tow to the hotel we were staying at, it wasn’t too far, I called Goodfellows and they came and took us off the mountain. Professional and friendly, thanks!
Driving from our home in California to our daughter's wedding in Washington, our car broke down just outside of Hugo late in the afternoon just as most things were closing. Clay, our Goodfellas driver, was very good to us. Not only did he tow us to the nearest dealer (in Medford), he helped us with a motel reservation and made sure we had a car rental so we could continue on our trip. We made our daughter's wedding on time. Thank you, Clay and Goodfellas!!!
I was traveling from WA back to CA and broke down on the I5 near Grants Pass. Goodfellas came and got me within 40 mins. Super friendly and professional. I cannot thank them enough. Brandy was my driver. Thank you so much Brandy.
High marks for Joe (Driver) who was prompt and friendly as heck. We (me and two dogs) had a rather fun time being towed back to Roseburg in spite of breaking down on I5 Sunday at 7am on a holiday weekend. Super job Joe thanks. Oh thanks for the Diamond Rio tip
AAA sent them for my flat tire. He helped put my spare on my Tesla X Dillon was great! He was on another call but kept in touch and got to me within an hour. Very friendly and helpful. Highly recommended.
Eric was amazing!!! We got a flat tire on our RV on the highway and goodfellas came out through AAA and were so helpful and so good to us, keeping us updated and providing us with all our options! I highly recommend them!!!
It was late afternoon friday driving up to Seattle from Redding Ca. When our car brokedown. I had to quickly rent a car while this fantastic female tow driver showed up and stayed protecting my wife and two kids. Thank you so much...it is how everyone wishes to be treated in a crisis.
Can't recommend Goodfellas enough. They really came in clutch when I needed to get a '72 F500 towed long distance. I was turned down or quoted absurdly high prices by 3 other towing companies in the Grant's Pass area. Goodfellas had no problem with an 8 hour round trip and gave me a reasonable price. The Goodfellas staff is super friendly and helpful. Special thanks to Andrew for communicating well and making spectacular time, and to Clay for helping us out and keeping us in good humor when we were about to give up. Thanks again. We really appreciate you guys!
The dispatcher was friendly, and professional, so you can imagine the surprise that my husband and I felt when the tow truck driver came. Now, don't get me wrong, he was very nice... just kinda odd. He took a while to get my daughter's SUV on the truck, because he was stopping to talk and show pictures of other tow jobs he had done. Also, I had driven my Cadillac to where my daughter had broken down. He proceeded to describe his Cadillac to Us. He even said he'd send pictures lol He was also complaining to my husband that they got a new guy but he was the one who had to drive the older truck, and got the crappy jobs, while this guy got all of that... maybe it's because he is outrageous Well after the hour or so that it took from when he showed up, to dropping it off like 10 miles away, we were done finally... then around 11:30 at night I get a text message... it's a picture of his red Cadillac. Lmao!!!! Anyway, it was an interesting experience, and I would probably call them again. Lol
Had the help of Ben. Super nice and professional. Arrived extremely fast and worked faster. He was very nice and professional. Highly recommend!!